Authors Name | Vitthal D. Pandhare |
ISBN 13 | 9789354511554 |
Publisher | Nirali Prakashan |
Edition | First |
Pages | 257 |
Language | English |
Publishing Year | January 2024 |
Email on info@pragationline.com if e-book is not found.
1. Introduction of CRM and its Fundamentals
2. Customer Acquisition and Retention
3. CRM Mechanics
4. Overview of CRM in B2C and B2B Market
5. Implementation of CRM and Future Trends in CRM
APPENDIX I-Multiple Choice Questions
APPENDIX II-New Points in the New Syllabus
Weight | 310 g |
---|---|
Dimensions | 24 × 18 × 1 cm |
Language | English |
Publisher | |
Semester - Year | Semester 4 (Second Year – SY) |
University |
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