Shipping and Return Policy

  1. We deliver merchandise all over the World. Shipping Rates outside India would start from Rs. 2000.
  2. Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you would need to place multiple orders.
  3. We make our best efforts to courier each item in your order within 1 to 2 working days from placing the order. However in some cases, we may take longer, up to 3 to 4 working days, to courier the order if a certain product is out of stock or will be available soon.
  4. Typically all Pune deliveries are completed within 1-2 days once its picked up by the courier. Rest of Maharashtra deliveries are completed within 2-5 days. Rest of India deliveries are completed within 3-7 days. If it needs to be shipped outside India, the same will be intimated when you place the order.
  5. We may also offer you to buy any other product of the same value against the payment already made by you to us.
  6. We ship on all week days (Monday to Saturday), excluding Sundays & public holidays.
  7. For your order to reach you in the fastest time and in good condition, we use Third Party Logistics companies like Delhivery, Blue Dart, DTDC, Amazon Shipping to service approximately 19,000 pincodes across India.
  8. While we shall endeavor to ship all items in your order together, though this may not always be possible due to product characteristics, or lack of availability.
  9. If you believe that the product is not in good condition or if the packaging is tampered with / damaged, please contact our Customer Support by email at info@pragationline.com.
  10. For orders placed through gift certificates OR special coupon discounts, refund would be provided in form of a new gift certificate or store credit for the same value.
  11. Shipping Rates:
    • Shipping Rates are calculated on the total weight of all books on the cart.
    • The shipping charges charged by the courier companies is forwarded to you.
    • For Cash on Delivery payment type, additional charge will be charged as per charges for COD offered by the courier companies.