ORGANIZATIONAL BEHAVIOUR AND HUMAN RESOURCE MANAGEMENT – FY BBACA – Computer Application – Semester 2 – SPPU

1. Introduction to Organization Behavior

Definition, concept, scope, Models of OB, Major trends in OB:-Total Quality management, Cultural diversity, Organizational change, Stress Management: Sources of Stress, Effects of
Stress & Stress Management, Work life Balance and Quality of Work Life

2. Introduction to Human Resource Management

Definition, Concepts, scope, importance, Functions ,Objectives & limitations, , Role of HR Manager , Areas in which Human Resource Manager can be of assistance

3. Procurement

Human Resource Planning – Concept, Definition, Merits & Demerits, process , influencing factors of HRP
Recruitment – Concept, Definition, sources of recruitment and their utility in identifying vacancies, methods, E-recruitment,
Selection – Concepts, definition, process, Types of interviews and frequently asked interview questions from the candidate at each step and how to answer them, E- selection

4. Training and Development

Concept, definition, importance, Methods, E- Training, Recent trends in Training

* Model Question Paper